FAQs

Frequently Asked Questions...


How long will it take for my order to arrive?


All items if in stock will be dispatched within 1-3 days and you can expect UK delivery within 3-5 days, Europe within 9 days, Asia within 14 days and USA/Australia within 21-28 days. Orders placed in the UK over £25 will be sent First Class Recorded. See our shipping page for more info.



I love the idea of your personalised wedding favours! How long will it take from order to delivery?


Good question! Depending on the time of year (Oct-Dec being the busy months) your order will be processed within 1-3 days and you'll be sent an email asking for the details you would like personalised. Once received your design will be ready for approval within 5 days. If you're happy, your artwork will be burnt onto a screen, your colour mixed and your favours printed. Depending on how many you have ordered you can expect your printing to be done and shipped within 14 days. So from time of order you can expect the arrival of your lovely wedding favours within 3 weeks! Grand!

Do you ship worldwide?


Yes we sure do! You'll find a list of our shipping destinations and costs on our shipping page. If you can't find your location and simply won't be happy until you own a Mellybee product, then no worries, just get in touch and we'll set up shipping to your place!



I would like to stock Mellybee- can I buy your products wholesale?



Certainly! We would love for you to stock our products. Firstly we would like to find out a little more about your shop- just get in touch via our contact form, leave your contact details with your shop address and website and why you would like to stock Mellybee and we'll send you our latest catalogue with prices and terms & conditions.
You may also view our latest catalogue online here.



Can I feature you in an article on my blog/magazine/newsletter/newspaper?


Yes of course-we would be more than happy to have a feature, answer your questions and provide high res. photos! Just get in touch via our contact form.



I have some more questions that aren't answered here-what shall I do?


Get in touch via our contacts page and send us your questions! We can't promise we'll be able to provide you with an answer for everything but we'll do our best.